Terms and Conditions of Trade

Substitutes: Full pallets are essential for stability in shipping. Please indicate preferred substitutes, otherwise we will increase the quantities of other stock ordered to fill the pallet.

Damaged Freight: Freight claims must be made within 7 days and damage noted with freight company at the time of delivery. We reserve the right to refuse a claim for credit if goods are signed for as undamaged with the freight company. 

Quantity: Please order a minimum of 5 cartons to fill your pallet.

Small Order Fee: A small order fee will be charged for all orders less than 3 cartons. 

Freight: A freight charge may be applied to your order.  If this is the case, you will be notified prior to dispatch.

Indents: The minimum indent order is one carton per variety.